We listen to various stakeholders and take a systems view of the “perceived” problem to fully understand what’s stated & make meanings of what’s unstated. Our focus in this phase is to avoid the temptation of quick fixes and look for systemic issues & root causes
We work with our client systems to co-create designs that are relevant & acceptable considering the organization context & realities. The interventions are a variety of tools, methods, approaches used in isolation or in combination to give desired results
Our approaches would entail the organization system, processes, behaviours to undergo certain change or modification. We are conscious of this change & along with our client spend a lot of time on “preparing the soil” for such change efforts to sustain & succeed.